General troubleshooting steps
  1. Check that you can access your Hydro-Quebec customer portal with your account.

  2. Check the Known Issues

  3. Enable debugging

  4. Post the information on Discord #support or open an issue for hydroqc2mqtt or the Home-Assistant addon

Known issues

Issues we are aware of and their workarounds when available

Obtaining your account information

How to get information from your account to help us integrate new account types or features

Diagnostic tool

Extraction of account data with the diagnostic tool.